Contact Us

Whether you spotted something that looks out of date, have a question about how a sweepstakes casino review was put together, or just want to tell us we missed a site worth covering, this is the place to reach Sweepstakes Casinos. We read everything that comes in, even if we can't always reply to every message individually.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to players in the {{ country }}. We don't operate any of the platforms listed on this site, hold player funds, process redemptions, or manage accounts on anyone's behalf. That means there are things we genuinely can help with, and things you'll need to take up directly with the operator instead.

We're a good contact for

• Corrections — an eligible state list that's changed, an editorial rating you think needs a second look, or an offer detail that no longer matches what's on the operator's site
• Feedback on how we compare sweepstakes casinos, including our RTP-focused ratings and the criteria we use
• Suggestions for platforms we haven't covered yet
• General questions about how the sweepstakes model, Gold Coins, Sweepstakes Coins, or redemption generally works
• Press or partnership enquiries related to this site

We're not the right contact for

• Account access, login problems, or password resets on a sweepstakes casino
• Deposits, coin purchases, or billing disputes
• Redemption requests, Sweepstakes Coin balances, or the status of a prize redemption
• Identity verification (KYC) issues during sign-up or cash-out
• Closing or self-excluding from an account

For anything on that second list, the platform itself is the only one that can actually resolve it. Every legitimate operator publishes a support channel — usually live chat, a help centre, or an email address — inside the account area or on its own site. If you're unsure where to look, the operator's terms and conditions page will list a contact method.

Before you write in about a specific casino

A few things are worth checking first, since they answer the majority of questions we get:

• State eligibility changes. Sweepstakes casino law is set state by state in the US, not nationally, and operators regularly adjust which states they serve as the legal picture shifts. If a site that used to list your state no longer does, that's usually a deliberate operator decision rather than an error on our part — though we do want to know if our page is out of date.
• No purchase necessary. Every operator we cover is expected to offer a free method of participation alongside any coin packages for sale. If you've come across a platform where that free route seems hidden or unclear, that's exactly the kind of thing worth flagging to us.
• Redemption thresholds and verification. Minimum redemption amounts, ID checks, and processing times vary by operator and can change. We aim to keep this reflected accurately, but the operator's own terms are always the final word.

How we use what you send us

Messages that flag an error or an outdated offer detail go into our editorial review process. We check the claim against the operator's current terms before making any change — we don't take a single report at face value, but we also don't ignore them. If you're reporting something time-sensitive, like a state that's been added or dropped from an eligibility list, please mention where you saw the update so we can verify it.

We also welcome general questions from readers who are new to the sweepstakes model and want a plain explanation before they sign up anywhere. If that's you, our About Us page explains how we research and rate platforms, and our Responsible Gambling page covers the tools and resources available if play stops feeling like entertainment.

A note on what this site does — and doesn't — decide

Sweepstakes casinos run on a dual-currency model: Gold Coins for casual, no-purchase play, and Sweepstakes Coins that can potentially be redeemed for prizes under each operator's own rules. We publish independent research and editorial ratings, including the platforms featured across this site, and our reviews may include affiliate links — if you sign up through one, we may earn a commission. That relationship never decides where an operator ranks or what rating it receives.

We also don't provide legal advice about whether a specific site is permitted where you live. Laws around sweepstakes casinos vary by state, some jurisdictions restrict or prohibit them outright, and rules change. If you have a legal question about your own situation, an operator's terms and conditions — see our general Terms and Conditions page for how we frame ours — or a qualified professional is a better source than a comparison site.

Getting in touch

Look for the contact details or a message form linked in the site footer or header. Include as much detail as you can — the platform name, the page you're referring to, and what you think should change — so we can look into it properly rather than guessing at context.